Course curriculum

    1. Problem Framing

    2. Module Introduction

    1. Asking the Right Questions

    2. Introduction

    3. Stakeholders

    4. Writing a business case

    5. When to stop

    6. Conclusion

    7. Slides

    1. Problem Framing

    2. Introduction

    3. Framing a Problem and Problem Statements

    4. Running a Problem Framing Workshop

    5. Business Value of Solving a Problem

    6. Conclusion

    7. Slides

    8. Recommended Resources

    1. Legal Service Design: Problem Framing

    2. Introduction

    3. Legal Service Design: Problem Framing

    4. Conclusion

    5. Slides

    6. Recommended Resources

    1. Problems to Solve in Legal Service Delivery

    2. Problems to Solve in Legal Service Delivery

    3. Process Automation with Technology

    1. Conclusion: Problem Framing

    2. Module Conclusion

    3. Quiz

    4. Survey

About this course

  • Free
  • 30 lessons
  • 2.5 hours of video content